Contact Us

Have a question, suggestion, or feedback? We would love to hear from you.

Common Reasons to Contact Us

• Bug Report: Found something that is not working correctly? Let us know with as much detail as possible.
• Feature Request: Have an idea for a new tool or feature? We welcome suggestions.
• Feedback: We appreciate all feedback, positive or constructive.
• Partnership: Interested in partnering with us? Reach out to discuss opportunities.
• Press: Members of the press can contact us for quotes, interviews, or background information.

Response Time

We typically respond to all inquiries within 1-3 business days. For urgent issues, please mention "URGENT" in your subject line. We try our best to address every message we receive, and your input genuinely shapes the direction of the platform. Whether you are reporting a small typo you noticed or pitching a major feature collaboration, we appreciate the time you take to reach out.

What Happens After You Contact Us

Once you send a message, our team reviews it and routes it to the right person. Bug reports are forwarded to our engineering team for triage. Feature requests are collected in our product roadmap discussions and may be considered for upcoming releases. Partnership and business inquiries are reviewed by our operations team, and we will reach out within a few business days to discuss next steps. We do our best to keep you in the loop if a request requires additional information or longer investigation.

Privacy and Your Information

Any information you share with us is treated with strict confidentiality. We do not sell, rent, or share your contact details with third parties. Your email is used solely to respond to your inquiry, and you can request deletion of your data at any time by contacting us. For full details on how we handle personal information, please review our Privacy Policy.

Office Hours

Our support team is online Monday through Friday, 9:00 AM to 6:00 PM UTC. Messages received outside these hours are queued and answered on the next business day. While we are a small distributed team, we are committed to providing timely and helpful responses to every user who reaches out.

Follow Us

Stay updated with new tools, features, and tips by following us on social media. We share product news, behind-the-scenes engineering insights, and curated tips for getting the most out of our tools. If you prefer email, you can also subscribe to our newsletter from the footer of any page on DashTools. We respect your inbox and never share your email with anyone.

Community

Beyond direct support, we maintain an active presence in developer and productivity communities. You can find us on GitHub where we publish open-source utilities, on Twitter for quick product updates, and on LinkedIn for company news and hiring updates. We also welcome contributions, translations, and feedback from the community. DashTools is built for users like you, and your continued engagement is what keeps the platform growing and improving every single week.